Refund Policy
We want to make sure you are happy with your purchase.
Exchanges
We do not offer any exchange except when the product is faulty.
Refunds & Returns
We accept returns within 30 days of purchase. To be compliant for a return, the item must be unused, in the original packaging and in the same condition.
To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Exceptions
- Products which is used
- Products which are not in its original condition
- Products which are damaged
- Products with missing parts
- or not due to our error.
- products returned after 30 days.
- sales items are non-refundable.
Refunds (if applicable)
Once your return is received. We will inspect it and confirm your approval or rejection by email. If you are approved for a refund, we will use the original credit card details.
Gifts
If the product was a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit note will be emailed to you.
Return Shipping
To return your product, please mail it to:
Norwest NSW 2153
IMPORTANT INFORMATION
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
If you are shipping a product(s) back valued over $75, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.
